Abstract
The aim of the present research is to analyse the 3D Printing phenomenon, which is considered as a process innovation in manufacturing firms, by investigating its effects on competitiveness and performance. To this aim, a qualitative analysis has been conducted based on multiple case studies in Arezzo’s gold district. Particularly, in this study, the authors used a latent content analysis to assess the semi-structured interviews with managers and entrepreneurs. The empirical results stress how 3D Printing allows the firms to realize new products with better design and quality. It also emerged the customers’ willingness to pay higher prices implying the rise of income and profit. Hence, 3D Printing seems to represent a valid trajectory for the sustainable development of manufacturing firms.
References
Acs, Z. J., & Audretsch, D. B. (Eds.). (1990). Innovation and small firms. Cambridge, MA: MIT Press.
Ahuja, G., & Katila, R. (2001). Technological acquisitions and the innovation performance of acquiring firms: A longitudinal study. Strategic Management Journal, 22(3), 197-220. doi: 10.1002/smj.157
Anderson, A. R., Drakopolou Dodd, S., & Jack, S. (2010). Network practices and entrepreneurial growth. Scandinavian Journal of Management, 26(2), 121-133. doi:10.1016/j.scaman.2010.01.005
Becheikh N, Landry, R., & Amara, N. (2006). Lessons from innovation empirical studies in the manufacturing sector: A systematic review of the literature from 1993-2003. Technovation, 26(5), 644-664. doi:10.1016/j.technovation.2005.06.016
Berg, B. L. (Ed.). (2012). Qualitative research methods for the social sciences. Boston, MA: Pearson.
Boesso, G., Favotto, F., Menini, A., & Kumar, K. (2009). Strategic innovativeness of smes vs. large mnes: Functional yogurts in Italy. Piccola Impresa/Small Business, 2, 29-49. doi: http://dx.doi.org/10.14596/pisb.80
Bonti, M., Cori, E., & Palazzolo, G. (2012). Reti di piccole imprese per l’innovazione: il caso Neftech. Piccola Impresa/Small Business, 3, 49-69. doi: http://dx.doi.org/10.14596/pisb.32
Carneiro, A. (2000). How does knowledge management influence innovation and competitiveness?. Journal of Knowledge Management, 4(2), 87-98. doi: http://dx.doi.org/10.1108/13673270010372242
Cerrato, D., & Depperu, D. (2010). Internazionalizzazione e competitività delle imprese produttrici di macchine utensili: alcune evidenze empiriche. Piccola Impresa/Small Business, 3, 11-37. doi: http://dx.doi.org/10.14596/pisb.55
Crossan, M. M., & Apaydin, M. (2010). A multi‐dimensional framework of organizational innovation: A systematic review of the literature. Journal of Management Studies, 47(6), 1154-1191. doi: 10.1111/j.1467-6486.2009.00880.x
Damanpour, F. (1991). Organizational Innovation: A Meta-Analysis of Effects of Determinants and Moderators. Academy of Management Journal, 34(3), 555-590. doi: 10.2307/256406
DeChiara, A. (2012). La competitività responsabile nelle PMI: strategia vincente nei territori “nemici”. Piccola Impresa/Small Business, 1, 41-64. doi: http://dx.doi.org/10.14596/pisb.19
Dougherty, D. (1992). Interpretive barriers to successful product innovation in large firms. Organization Science, 3(5), 179-202. doi: http://dx.doi.org/10.1287/orsc.3.2.179
Diegel, O., Singamneni, S., Reay, S., & Withell, A. (2010). Tools for sustainable product design: additive manufacturing. Journal of Sustainable Development, 3(3), 68.
Dimitrov, D., Schreve, K., & De Beer, N. (2006). Advances in three dimensional printing-state of the art and future perspectives. Rapid Prototyping Journal, 12(3), 136-147. doi: http://dx.doi.org/10.1108/13552540610670717
Eisenhardt, K.M. (1989). Building Theories from Case Study Research. Academy of Management Review, 14(4), 532-550. doi: 10.5465/AMR.1989.4308385
Evangelista, R., Perani, G., Rapiti, F., & Archibugi, D. (1997). Nature and impact of innovation in manufacturing industry: some evidence from the Italian innovation survey. Research Policy, 26(4), 521-536. doi:10.1016/S0048-7333(97)00028-0
Freel, M.S. (2005). Patterns of innovation and skills in small firms. Technovation, 25(2), 123-134. doi:10.1016/S0166-4972(03)00082-8
Guo, N., & Leu, M. C. (2013). Additive manufacturing: technology, applications and research needs. Frontiers of Mechanical Engineering, 8(3), 215-243. doi: 10.1007/s11465-013-0248-8
Hall, B.H., Lotti, F., & Mairesse, J. (2009). Innovation and productivity in SMEs: empirical evidence for Italy. Small Business Economics, 33(1), 13-33. doi: 10.1007/s11187-009-9184-8
Hoffman, K., Parejo, M., Bessant, J., & Perren, L. (1998). Small firms, R&D, technology and innovation in the UK: a literature review. Technovation, 18(1), 39-55. doi:10.1016/S0166-4972(97)00102-8
Hurmelinna‐Laukkanen, P., Sainio, L.M., & Jauhiainen, T. (2008). Appropriability regime for radical and incremental innovations. R&d Management, 38(3), 278-289. doi: 10.1111/j.1467-9310.2008.00512.x-i1
Katstra, W.E., Palazzolo, R. D., Rowe, C.W., Giritlioglu, B., Teung, P., & Cima, M.J. (2000). Oral dosage forms fabricated by Three Dimensional Printing™. Journal of Controlled Release, 66(1), 1-9. doi:10.1016/S0168-3659(99)00225-4
Knudsen T., & Levinthal, D.A. (2007). Two faces of search: Alternative generation and alternative evaluation. Organization Science, 18(1), 39-54. doi: http://dx.doi.org/10.1287/orsc.1060.0216
Kruth, J. P., Leu, M. C., & Nakagawa, T. (1998). Progress in additive manufac-turing and rapid prototyping. CIRP Annals-Manufacturing Technology, 47(2), 525-540. doi:10.1016/S0007-8506(07)63240-5
Kverndokk, S., Rosendahl, K. E., & Rutherford, T. F. (2004). Climate policies and induced technological change: which to choose, the carrot or the stick?. Environmental and Resource Economics, 27(1), 21-41. doi: 10.1023/B:EARE.0000016787.53575.39
Lagacé, D., & Bourgault, M. (2003). Linking manufacturing improvement programs to the competitive priorities of Canadian SMEs. Technovation, 23(8), 705-715. doi:10.1016/S0166-4972(02)00026-3
Laursen, K., & Salter, A. (2006). Open for Innovation: The Role of Openness in Explaining Innovation Performance among UK Manufacturing Firms. Strategic Management Journal, 23(2), 131-150. doi: 10.1002/smj.507
Lee, M., Dunn, J. C., & Wu, B. M. (2005). Scaffold fabrication by indirect three-dimensional printing. Biomaterials, 26(20), 4281-4289. doi:10.1016/j.biomaterials.2004.10.040
Lee, C., Leem, C. S., & Hwang, I. (2011). PDM and ERP integration methodolo-gy using digital manufacturing to support global manufacturing. The Interna-tional Journal of Advanced Manufacturing Technology, 53(1-4), 399-409. doi: 10.1007/s00170-010-2833-x
Lefebvre, L.A., Lefebvre, E., & Colin, D. (1991). Process innovation, productivity, and competitiveness in smaller manufacturing firms. Canadian Journal of Administrative Sciences, 8(1), 19-28. doi: 10.1111/j.1936-4490.1991.tb00659.x
Li, Q., Maggitti, P.G., Smith, K.G., Tesluk, P.E., & Katila, R. (2013). Top Management Attention to Innovation: The Role of Search Selection and Intensity in new Products Introduction. Academy of Management Journal, 56(3), 893-916. doi: 10.5465/amj.2010.0844
Linder, J.C., Jarvenpaa, S., & Davenport, T.H. (2003). Toward an innovation sourcing strategy. MIT Sloan Management Review, 44(4), 43-50.
Lipson, H., & Kurman, M. (Eds.). (2013). Fabricated: The new world of 3D print-ing. Indianapolis, IN: John Wiley & Sons.
Lukas, B. A., & Ferrell, O. C. (2000). The effect of market orientation on product innovation. Journal of the Academy of Marketing Science, 28(2), 239-247. doi: 10.1177/0092070300282005
Maggitti, P.G., Smith, K.G., & Katila, R. (2013). The complex search process of invention. Research Policy, 42(1), 90-100. doi:10.1016/j.respol.2012.04.020
Marsili, O., & Salter, A. (2005). ‘Inequality’ of innovation: Skewed distributions and the returns to innovation in Dutch manufacturing. Economics of Innovation and New Technology, 14(1-2), 83-102. doi: 10.1080/1043859042000228642
Martinez-Ros, E. (1999). Explaining the decisions to carry out product and process innovations: the Spanish case. The Journal of High Technology Management Research, 10(2), 223-242. doi:10.1016/S1047-8310(99)00016-4
Mayan, M. J. (Ed.). (2009). Essentials of qualitative inquiry. Walnut Creek. CA: Leaf Coast Press.
Nord, W. R., & Tucker, S. (Eds.). (1987). Implementing routine and radical innovation. Lexington, MA: Lexington Books.
Pavitt, K. (1998). Technologies, products and organization in the innovating firm: what Adam Smith Tells us and Joseph Schumpeter doesn’t. Industrial and Corporate Change, 7(3), 433-452. doi: 10.1093/icc/7.3.433
Pencarelli, T., Savelli, E., & Splendiani, S. (2010). Il ruolo della consapevolezza strategica nei processi di crescita delle PMI. Riflessioni teoriche ed evidenze empiriche. Piccola Impresa/Small Business, 1, 13-42. doi: http://dx.doi.org/10.14596/pisb.67
Pisano, P., Cautela, C., & Pironti, M. (2014). Changing customer roles to innovate business models: an overview of design-intensive industries. Piccola Impresa/Small Business, 2, 55-75. doi: http://dx.doi.org/10.14596/pisb.152
Powell, W. W., Koput, K. W., & Smith-Doerr, L. (1996). Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology. Administrative Science Quarterly, 41(1), 116-145. doi: 10.2307/2393988
Pratt, M. G. (2009). For the lack of a boilerplate: tips on writing up and reviewing) qualitative research. Academy of Management Journal, 52(5): 856-862. doi: 10.5465/AMJ.2009.44632557
Reichstein, T., & Salter, A. (2006). Investigating the sources of process innovation among UK manufacturing firms. Industrial and Corporate Change, 15(4), 653-682. doi: 10.1093/icc/dtl014
Richards, L., & Morse, J.M. (Eds.). (2007). Readme first for a users’ guide to qualitative methods. Thousand Oaks, CA: Sage.
Schumpeter, J. A. (Ed.). (1934). The Theory of Economic Development: An Inquiry Into Profits, Capital, Credit, Interest, and the Business Cycle. New Jersey, NJ: Transaction Publisher.
Singh, R. (2009). Three dimensional printing for casting applications: A state of art review and future perspectives. Advanced Materials Research, 83-86, pp. 342-349. doi: 10.4028/www.scientific.net/AMR.83-86.342
Sirilli, G., & Evangelista, R. (1998). Technological innovation in services and manufacturing: results from Italian surveys. Research Policy, 27(9), 881-899. doi:10.1016/S0048-7333(98)00084-5
Smith, W. K., & Tushman, M. L. (2005). Managing strategic contradictions: A top management model for man-aging innovation streams. Organization Science, 16(5), 522-536. doi: http://dx.doi.org/10.1287/orsc.1050.0134
Spiggle, S. (1994). Analysis and interpretation of qualitative data in consumer research. Journal of Consumer Research, 21(3), 491-503. doi: http://www.jstor.org/stable/2489688
Stake, R. E. (2005). Qualitative case studies. In Denzin, N. K., & Lincoln, Y. S. (Eds.), The Sage handbook of qualitative research (pp. 443-466). Thousand Oaks, CA: Sage.
Terziovski, M. (2010). Innovation practice and its performance implications in small and medium enterprises (SMEs) in the manufacturing sector: a resource‐based view. Strategic Management Journal, 31(8), 892-902. doi: 10.1002/smj.841
Thompson, C. J. (1997). Interpreting Consumers: A Hermeneutical Framework for Deriving Marketing Insights from the Texts of Consumers' Consumption Stories. Journal of Marketing Research, 34(4), 438-455. doi: http://www.jstor.org/stable/3151963
Tushman, M. l, & Anderson, P. (1986). Technological discontinuities and organizational environments. Administrative Science Quarterly, 31(3), 439-465. doi: http://www.jstor.org/stable/2392832
Woodside, G., & Wilson, E. J. (2003). Case study research methods for theory building. Journal of Business & Industrial Marketing, 18(6-7), 493-508. doi: http://dx.doi.org/10.1108/08858620310492374
Yin, R. K. (Ed.) (2004). Case Study Research. Beverly Hills, CA: Sage.
Ahuja, G., & Katila, R. (2001). Technological acquisitions and the innovation performance of acquiring firms: A longitudinal study. Strategic Management Journal, 22(3), 197-220. doi: 10.1002/smj.157
Anderson, A. R., Drakopolou Dodd, S., & Jack, S. (2010). Network practices and entrepreneurial growth. Scandinavian Journal of Management, 26(2), 121-133. doi:10.1016/j.scaman.2010.01.005
Becheikh N, Landry, R., & Amara, N. (2006). Lessons from innovation empirical studies in the manufacturing sector: A systematic review of the literature from 1993-2003. Technovation, 26(5), 644-664. doi:10.1016/j.technovation.2005.06.016
Berg, B. L. (Ed.). (2012). Qualitative research methods for the social sciences. Boston, MA: Pearson.
Boesso, G., Favotto, F., Menini, A., & Kumar, K. (2009). Strategic innovativeness of smes vs. large mnes: Functional yogurts in Italy. Piccola Impresa/Small Business, 2, 29-49. doi: http://dx.doi.org/10.14596/pisb.80
Bonti, M., Cori, E., & Palazzolo, G. (2012). Reti di piccole imprese per l’innovazione: il caso Neftech. Piccola Impresa/Small Business, 3, 49-69. doi: http://dx.doi.org/10.14596/pisb.32
Carneiro, A. (2000). How does knowledge management influence innovation and competitiveness?. Journal of Knowledge Management, 4(2), 87-98. doi: http://dx.doi.org/10.1108/13673270010372242
Cerrato, D., & Depperu, D. (2010). Internazionalizzazione e competitività delle imprese produttrici di macchine utensili: alcune evidenze empiriche. Piccola Impresa/Small Business, 3, 11-37. doi: http://dx.doi.org/10.14596/pisb.55
Crossan, M. M., & Apaydin, M. (2010). A multi‐dimensional framework of organizational innovation: A systematic review of the literature. Journal of Management Studies, 47(6), 1154-1191. doi: 10.1111/j.1467-6486.2009.00880.x
Damanpour, F. (1991). Organizational Innovation: A Meta-Analysis of Effects of Determinants and Moderators. Academy of Management Journal, 34(3), 555-590. doi: 10.2307/256406
DeChiara, A. (2012). La competitività responsabile nelle PMI: strategia vincente nei territori “nemici”. Piccola Impresa/Small Business, 1, 41-64. doi: http://dx.doi.org/10.14596/pisb.19
Dougherty, D. (1992). Interpretive barriers to successful product innovation in large firms. Organization Science, 3(5), 179-202. doi: http://dx.doi.org/10.1287/orsc.3.2.179
Diegel, O., Singamneni, S., Reay, S., & Withell, A. (2010). Tools for sustainable product design: additive manufacturing. Journal of Sustainable Development, 3(3), 68.
Dimitrov, D., Schreve, K., & De Beer, N. (2006). Advances in three dimensional printing-state of the art and future perspectives. Rapid Prototyping Journal, 12(3), 136-147. doi: http://dx.doi.org/10.1108/13552540610670717
Eisenhardt, K.M. (1989). Building Theories from Case Study Research. Academy of Management Review, 14(4), 532-550. doi: 10.5465/AMR.1989.4308385
Evangelista, R., Perani, G., Rapiti, F., & Archibugi, D. (1997). Nature and impact of innovation in manufacturing industry: some evidence from the Italian innovation survey. Research Policy, 26(4), 521-536. doi:10.1016/S0048-7333(97)00028-0
Freel, M.S. (2005). Patterns of innovation and skills in small firms. Technovation, 25(2), 123-134. doi:10.1016/S0166-4972(03)00082-8
Guo, N., & Leu, M. C. (2013). Additive manufacturing: technology, applications and research needs. Frontiers of Mechanical Engineering, 8(3), 215-243. doi: 10.1007/s11465-013-0248-8
Hall, B.H., Lotti, F., & Mairesse, J. (2009). Innovation and productivity in SMEs: empirical evidence for Italy. Small Business Economics, 33(1), 13-33. doi: 10.1007/s11187-009-9184-8
Hoffman, K., Parejo, M., Bessant, J., & Perren, L. (1998). Small firms, R&D, technology and innovation in the UK: a literature review. Technovation, 18(1), 39-55. doi:10.1016/S0166-4972(97)00102-8
Hurmelinna‐Laukkanen, P., Sainio, L.M., & Jauhiainen, T. (2008). Appropriability regime for radical and incremental innovations. R&d Management, 38(3), 278-289. doi: 10.1111/j.1467-9310.2008.00512.x-i1
Katstra, W.E., Palazzolo, R. D., Rowe, C.W., Giritlioglu, B., Teung, P., & Cima, M.J. (2000). Oral dosage forms fabricated by Three Dimensional Printing™. Journal of Controlled Release, 66(1), 1-9. doi:10.1016/S0168-3659(99)00225-4
Knudsen T., & Levinthal, D.A. (2007). Two faces of search: Alternative generation and alternative evaluation. Organization Science, 18(1), 39-54. doi: http://dx.doi.org/10.1287/orsc.1060.0216
Kruth, J. P., Leu, M. C., & Nakagawa, T. (1998). Progress in additive manufac-turing and rapid prototyping. CIRP Annals-Manufacturing Technology, 47(2), 525-540. doi:10.1016/S0007-8506(07)63240-5
Kverndokk, S., Rosendahl, K. E., & Rutherford, T. F. (2004). Climate policies and induced technological change: which to choose, the carrot or the stick?. Environmental and Resource Economics, 27(1), 21-41. doi: 10.1023/B:EARE.0000016787.53575.39
Lagacé, D., & Bourgault, M. (2003). Linking manufacturing improvement programs to the competitive priorities of Canadian SMEs. Technovation, 23(8), 705-715. doi:10.1016/S0166-4972(02)00026-3
Laursen, K., & Salter, A. (2006). Open for Innovation: The Role of Openness in Explaining Innovation Performance among UK Manufacturing Firms. Strategic Management Journal, 23(2), 131-150. doi: 10.1002/smj.507
Lee, M., Dunn, J. C., & Wu, B. M. (2005). Scaffold fabrication by indirect three-dimensional printing. Biomaterials, 26(20), 4281-4289. doi:10.1016/j.biomaterials.2004.10.040
Lee, C., Leem, C. S., & Hwang, I. (2011). PDM and ERP integration methodolo-gy using digital manufacturing to support global manufacturing. The Interna-tional Journal of Advanced Manufacturing Technology, 53(1-4), 399-409. doi: 10.1007/s00170-010-2833-x
Lefebvre, L.A., Lefebvre, E., & Colin, D. (1991). Process innovation, productivity, and competitiveness in smaller manufacturing firms. Canadian Journal of Administrative Sciences, 8(1), 19-28. doi: 10.1111/j.1936-4490.1991.tb00659.x
Li, Q., Maggitti, P.G., Smith, K.G., Tesluk, P.E., & Katila, R. (2013). Top Management Attention to Innovation: The Role of Search Selection and Intensity in new Products Introduction. Academy of Management Journal, 56(3), 893-916. doi: 10.5465/amj.2010.0844
Linder, J.C., Jarvenpaa, S., & Davenport, T.H. (2003). Toward an innovation sourcing strategy. MIT Sloan Management Review, 44(4), 43-50.
Lipson, H., & Kurman, M. (Eds.). (2013). Fabricated: The new world of 3D print-ing. Indianapolis, IN: John Wiley & Sons.
Lukas, B. A., & Ferrell, O. C. (2000). The effect of market orientation on product innovation. Journal of the Academy of Marketing Science, 28(2), 239-247. doi: 10.1177/0092070300282005
Maggitti, P.G., Smith, K.G., & Katila, R. (2013). The complex search process of invention. Research Policy, 42(1), 90-100. doi:10.1016/j.respol.2012.04.020
Marsili, O., & Salter, A. (2005). ‘Inequality’ of innovation: Skewed distributions and the returns to innovation in Dutch manufacturing. Economics of Innovation and New Technology, 14(1-2), 83-102. doi: 10.1080/1043859042000228642
Martinez-Ros, E. (1999). Explaining the decisions to carry out product and process innovations: the Spanish case. The Journal of High Technology Management Research, 10(2), 223-242. doi:10.1016/S1047-8310(99)00016-4
Mayan, M. J. (Ed.). (2009). Essentials of qualitative inquiry. Walnut Creek. CA: Leaf Coast Press.
Nord, W. R., & Tucker, S. (Eds.). (1987). Implementing routine and radical innovation. Lexington, MA: Lexington Books.
Pavitt, K. (1998). Technologies, products and organization in the innovating firm: what Adam Smith Tells us and Joseph Schumpeter doesn’t. Industrial and Corporate Change, 7(3), 433-452. doi: 10.1093/icc/7.3.433
Pencarelli, T., Savelli, E., & Splendiani, S. (2010). Il ruolo della consapevolezza strategica nei processi di crescita delle PMI. Riflessioni teoriche ed evidenze empiriche. Piccola Impresa/Small Business, 1, 13-42. doi: http://dx.doi.org/10.14596/pisb.67
Pisano, P., Cautela, C., & Pironti, M. (2014). Changing customer roles to innovate business models: an overview of design-intensive industries. Piccola Impresa/Small Business, 2, 55-75. doi: http://dx.doi.org/10.14596/pisb.152
Powell, W. W., Koput, K. W., & Smith-Doerr, L. (1996). Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology. Administrative Science Quarterly, 41(1), 116-145. doi: 10.2307/2393988
Pratt, M. G. (2009). For the lack of a boilerplate: tips on writing up and reviewing) qualitative research. Academy of Management Journal, 52(5): 856-862. doi: 10.5465/AMJ.2009.44632557
Reichstein, T., & Salter, A. (2006). Investigating the sources of process innovation among UK manufacturing firms. Industrial and Corporate Change, 15(4), 653-682. doi: 10.1093/icc/dtl014
Richards, L., & Morse, J.M. (Eds.). (2007). Readme first for a users’ guide to qualitative methods. Thousand Oaks, CA: Sage.
Schumpeter, J. A. (Ed.). (1934). The Theory of Economic Development: An Inquiry Into Profits, Capital, Credit, Interest, and the Business Cycle. New Jersey, NJ: Transaction Publisher.
Singh, R. (2009). Three dimensional printing for casting applications: A state of art review and future perspectives. Advanced Materials Research, 83-86, pp. 342-349. doi: 10.4028/www.scientific.net/AMR.83-86.342
Sirilli, G., & Evangelista, R. (1998). Technological innovation in services and manufacturing: results from Italian surveys. Research Policy, 27(9), 881-899. doi:10.1016/S0048-7333(98)00084-5
Smith, W. K., & Tushman, M. L. (2005). Managing strategic contradictions: A top management model for man-aging innovation streams. Organization Science, 16(5), 522-536. doi: http://dx.doi.org/10.1287/orsc.1050.0134
Spiggle, S. (1994). Analysis and interpretation of qualitative data in consumer research. Journal of Consumer Research, 21(3), 491-503. doi: http://www.jstor.org/stable/2489688
Stake, R. E. (2005). Qualitative case studies. In Denzin, N. K., & Lincoln, Y. S. (Eds.), The Sage handbook of qualitative research (pp. 443-466). Thousand Oaks, CA: Sage.
Terziovski, M. (2010). Innovation practice and its performance implications in small and medium enterprises (SMEs) in the manufacturing sector: a resource‐based view. Strategic Management Journal, 31(8), 892-902. doi: 10.1002/smj.841
Thompson, C. J. (1997). Interpreting Consumers: A Hermeneutical Framework for Deriving Marketing Insights from the Texts of Consumers' Consumption Stories. Journal of Marketing Research, 34(4), 438-455. doi: http://www.jstor.org/stable/3151963
Tushman, M. l, & Anderson, P. (1986). Technological discontinuities and organizational environments. Administrative Science Quarterly, 31(3), 439-465. doi: http://www.jstor.org/stable/2392832
Woodside, G., & Wilson, E. J. (2003). Case study research methods for theory building. Journal of Business & Industrial Marketing, 18(6-7), 493-508. doi: http://dx.doi.org/10.1108/08858620310492374
Yin, R. K. (Ed.) (2004). Case Study Research. Beverly Hills, CA: Sage.
Copyright and licensing: The journal supports the principles contained in the Berlin Declaration on Open Access to scientific literature (2003), reiterated in the Italian CRUI Guidelines on Open Access journals. Copyright Notice: papers made open to the public are published under the CC BY--4.0 license.
Archiving : This journal uses the LOCKSS system to create an archiving system, which is distributed between participating libraries and enables them to search through the permanent archives of the journal for the purposes of conservation and restoration. All journal data and publications are also saved and stored directly on the platform