Le aggressioni e le violenze ai danni del personale sanitario. Primi risultati di una sperimentazione finalizzata a favorire le segnalazioni. Verso una revisione del Testo Unico della sicurezza?

Abstract

The phenomenon of assaults on healthcare workers is increasingly widespread and violent, causing serious harm not only to individual healthcare professionals but also to the healthcare service as a whole. It involves various aspects of organisation, ranging from staff shortages and inadequate technological tools for prevention to communication skills and crisis management. The article addresses this issue from the perspective of workplace safety, highlighting primarily how the phenomenon is not adequately addressed in Legislative Decree n. 81 of 2008, the so-called "Consolidated Law on Safety," which focuses mainly on accidents and/or emergency scenarios. The article presents the initial results of a multi-company experiment involving approximately 10,000 healthcare workers. In this experiment, reports, including those of harassment, verbal threats, and/or social media threats, can be easily submitted through a QR code and then managed in the company's occupational safety management system. The analysis underscores the need for a specific and urgent revision of the Consolidated Law on Safety.