Workforce Diversity and Employees’ Performance: Evidence from a Nigerian Bank
The study examined the relationship between workforce diversity and employee performance in selected branches of First Bank of Nigeria. The objective of the study is to examine the relationship between gender diversity and job satisfaction. Also. examine the relationship between ethnic diversity and employee intention to quit. Survey research method was adopted in this study. One hundred and twenty-one (121) copies of questionnaire were distributed and eighty-three (83) copies were returned and valid for the analysis of stated hypotheses. Pearson Product Moment Correlation (PPMC) analysis was adopted to test the relationship between variables. The gender diversity correlate with job satisfaction at a value of r = 0.891, while ethnic diversity correlate with employee intention to quit at a value of r = 0.825. The results showed a strong relationship between workforce diversity variables and employee performance of First Bank of Nigeria Plc. Alimosho branches. The study recommended that management should continue to promote equal employment and opportunity for career growth for all gender and should improve cultural awareness of the employees through social interaction.
Keywords: Diversity; Employees’ intention to quit; Ethnic diversity; Gender diversity; Job satisfaction.
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