High-Performance Work System through Onboarding in Nigeria Banking System

Authors

  • Dr. O. Issa University of Ilorin, Nigeria.
  • Abdulrasaq Ishola University of Ilorin, Nigeria
  • Dr. A. K. Abdulkareem University of Ilorin, Nigeria.

DOI:

https://doi.org/10.14276/2285-0430.4902

Keywords:

Onboarding, High-performance work system, Employee integration, Employee mentorship, Employee competence, Employee productivity

Abstract

The banking industry in Nigeria is characterized by intense competition, regulatory scrutiny, and rapid technological changes. In such an environment, the ability of employees to swiftly understand and align with organizational goals is essential. Hence, this study examines the effect of onboarding on high-performance work systems in the Nigerian banking Industry while specifically focusing on Guaranty Trust Bank (GTB). Specifically, it determines the effect of employee integration on employee competence and assesses the effect of employee mentorship on employee productivity. A survey was conducted on a sample of 142 staff within GTB., with the use of primary data and questionnaires. Multiple regression was used to test hypotheses. The study found that identified variables of employee integration (employee assimilation program, employee alignment, and forging connection) explain about 79.1% of the variance in employee competence. Also, the identified variables of employee mentorship (coaching, teaching, and learning) explain about 78.4% of the variance in employee productivity. In conclusion, onboarding has a significant effect on high-performance work systems in the Nigerian banking industry.

Author Biographies

Dr. O. Issa, University of Ilorin, Nigeria.

Dr. Omolabi Issa is a senior lecturer in the Department of Business Administration at the University of Ilorin, Nigeria. He is currently serving as the postgraduate coordinator for the Department, the deputy director of the Technical and Entrepreneurship Centre (TEC), and the deputy director of the Centre for Cybersecurity and Sustainable Development. Dr. Issa has over 15 years of teaching experience and has held leadership positions as the former coordinator of the master’s in Health Planning and Management (MHPM) program and the Postgraduate Diploma in Strategic Management (PGDSM) at the university. Dr. Issa is a prolific writer, having contributed articles to various reputable Local, National, and International academic journals. His research interests include Human resource management, general management, and conflict management in organizations. His commitment to academic excellence and leadership capabilities makes him an asset to the university community.

 

Abdulrasaq Ishola, University of Ilorin, Nigeria

Dr. Abdulrasaq Ajadi Ishola is a distinguished scholar and a Lecturer in the Department of Public Administration at the University of Ilorin, Nigeria, a position he has held since 2015. With a Ph.D. in Public Administration from Obafemi Awolowo University, Dr. Ishola specializes in Artificial Intelligence applications in urban management, smart city governance, and sustainable development. His research has garnered significant grants. As a prolific author, Dr. Ishola has published over 50 peer-reviewed articles and chapters, focusing on e-governance, public service delivery, and ICT in election administration. He is an active peer reviewer for Scopus-indexed journals and has presented papers at conferences both within and outside Nigeria. His expertise spans qualitative and quantitative methodologies, with advanced proficiency in R, SPSS, and SmartPLS. Committed to academic excellence, Dr. Ishola continues to bridge theory and practice in public administration and urban planning.

Dr. A. K. Abdulkareem, University of Ilorin, Nigeria.

Dr. Abdulrazaq Kayode AbdulKareem is a Lecturer in the Department of Public Administration at the University of Ilorin, Nigeria. He holds a Ph.D. in Public Administration from Universiti Sains Malaysia and a Master of Public Policy from the University of Malaya. His research focuses on digital governance, artificial intelligence in public administration, public value, and citizen engagement. Dr. AbdulKareem has published extensively in top-tier Scopus Q1 and Q2 journals and has secured multiple research and conference grants. He plays an active role in academic leadership as a journal editor, committee member, and mentor to students. His interdisciplinary expertise and passion for advancing technology-driven public sector innovation positioned him as a dynamic contributor to the international research community.

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Published

18.06.2025

How to Cite

Issa, O., Ishola, A., & Abdulkareem, A. K. (2025). High-Performance Work System through Onboarding in Nigeria Banking System. International Journal of Economic Behavior (IJEB), 15(1), 41–52. https://doi.org/10.14276/2285-0430.4902

Issue

Vol. 15 No. 1 (2025): International Journal of Economic Behavior

Section

Articles

License

Copyright (c) 2025 Dr. O. Issa, Abdulrasaq Ishola, Dr. A. K. Abdulkareem

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

L'opera è pubblicata sotto Licenza Creative Commons -CC Attribution-ShareAlike 4.0

Received 2025-01-10
Accepted 2025-05-28
Published 2025-06-18